Terms & Conditions

1. Introduction

By booking an appointment with Thai Lanna Treatment, you agree to comply with these Terms & Conditions. Our services are professional and therapeutic in nature, and we uphold high standards of conduct and safety.

2. Booking & Cancellation Policy

  • All bookings must be made in advance through our website, phone, or in person.

  • If you need to cancel or reschedule, you must notify us at least 24 hours prior to your appointment.

  • Late cancellations or no-shows may incur a cancellation fee of up to 50% of the booking value.

3. Arrival Time

  • Please arrive at least 10 minutes before your scheduled appointment.

  • Late arrivals may result in a shortened treatment time to avoid delays for other customers.

4. Health & Safety Policy

  • Clients must disclose any health conditions, allergies, or injuries before their treatment.

  • We reserve the right to decline services if a treatment is deemed unsuitable for your condition or poses any health risk.

5. Professional Conduct

  • Thai Lanna Treatment provides only professional and ethical services.

  • Any inappropriate behavior or comments will result in immediate session termination without a refund.

  • Customers must treat staff and other clients with respect at all times.

6. Age Restrictions

  • Our services are available only to individuals aged 18 and above.

  • Minors may only receive services if accompanied by a parent or legal guardian.

7. Payment Terms

  • Customers can pay online when booking or in person before the appointment.

  • We accept cash and card payments.

  • All prices include applicable taxes, unless otherwise stated.

8. Gift Cards & Promotions

  • Gift cards and promotional discounts cannot be exchanged for cash.

  • Promotional offers cannot be combined unless specified otherwise.

9. Liability Disclaimer

  • Thai Lanna Treatment is not responsible for any adverse reactions or injuries unless caused by negligence.

  • By booking an appointment, you agree that you accept full responsibility for your health and well-being during and after the treatment.

10. Privacy & Data Protection

  • We collect customer information for booking, communication, and marketing purposes.

  • Your data is not shared with any third parties.

  • You can opt out of marketing communications at any time.

11. Policy Updates

Thai Lanna Treatment reserves the right to modify services, prices, and policies at any time without prior notice.

12. Agreement Confirmation

By proceeding with a booking, you confirm that you have read, understood, and agreed to these terms.

⚠️ Disclaimer: Thai Lanna Treatment offers professional and therapeutic services only. We are not liable for any adverse reactions unless caused by negligence. Any inappropriate behavior will result in immediate termination of the session without refund.